Important Notice: Temporary Debit Card Restrictions in Phoenix Area
We understand that some members in the Phoenix area may be experiencing temporary restrictions on their debit card accounts.
Background:
To proactively protect all our members from potential fraud, we’ve identified an increase in suspicious activity in the Phoenix area. As a precautionary measure, we’ve implemented temporary restrictions on some debit card transactions in this region.
Impact:
We recognize this may cause inconvenience for legitimate cardholders. We sincerely apologize for any disruption this may cause to your daily routines.
Resolution:
Our top priority is to balance the security of your accounts with minimizing any inconvenience. We are actively working to refine these restrictions to allow for legitimate transactions while effectively preventing fraudulent activity.
Next Steps:
- If you are experiencing account restrictions: Please contact our member support team immediately at (520) 459-1860 | Toll-Free: (800) 752-6394.
- Stay Informed: We will provide regular updates on the situation and any changes to the restrictions on our website.
We appreciate your understanding and patience as we work diligently to enhance the security of your accounts.