Fake shipping notification emails and text messages: What you need to know this holiday season

woman looking at computer

The FTC has valuable information about scams and scam prevention. It’s a great resource to have in your security toolbox. by Alvaro Puig, Consumer Education Specialist: December 14, 2023:  When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it’s out […]

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Announcing the FTC’s Voice Cloning Challenge

scam prevention

Voice cloning technologies can generate a near-perfect voice clone based on a short audio clip or snippet of someone’s voice. The technology has potential to help people—for example, people who’ve lost their ability to speak, offering them a powerful and valuable means of communication. But, in the wrong hands, voice cloning technologies can do harm. […]

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Scam Alert

SCAM ALERT: Recently, we have been made aware of postcards being mailed to our members referring to a recently closed mortgage you may have with ASCU. The postcard asks you to call a phone number to discuss the matter. *These postcards are not from American Southwest Credit Union*. If you receive a postcard like this, […]

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Lottery & Sweepstakes Scams


Although getting mail in your physical mailbox is less common now, the chances of encountering a scam lottery or scam sweepstakes either in your US Mail box or in your digital mailbox is still high. Scammers will also contact you by phone, text and pop-up windows on your computer.  Here are some tips from the […]

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Beware of COVID-19 Scams

American Southwest Credit Union wants to remind everyone to beware of scams involving COVID-19. Scammers are already out there trying to pass off fake assistance checks from the government.  During the process, these scammers ask people to pay a fee, in advance, to receive a bogus assistance check. Never pay for a prize or assistance. […]

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Scam Series: The Lottery Scam

Lottery Scams bombard our mail, email, pop-up windows on our computers, and our internet searches.  Just when you think “they” (whoever “they” are) have given up, another one lands in your in-box.  The idea behind the lottery scam is that you receive an email, card, letter, brochure, pop-up, or phone call notifying you that you […]

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Grandparent Scams – Slow Down, Stay Calm, and Ask Questions to Avoid Being a Victim

“Grandma? Is that you?” “What’s the matter, honey?” “Grandma, you gotta help me! They’re going to arrest me if I don’t pay the fine – and I lost my wallet! I don’t have a penny on me or any ID. Can you wire me some money?” Does this sound like a phone call that can […]

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5 Ways to Avoid Credit Card Fraud

Keep your credit cards safe. Store your cards in a secure wallet or purse. After making a purchase, immediately return your card to that place. Don’t allow websites to “remember” your card number. Only let secure payment portals, like GooglePay and PayPal, remember your card number. An even better practice is to never check the […]

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