We only use your Personal Information for certain purposes allowed by law.
We do not knowingly collect personal information from individuals under the age of 13 who use our website, social media sites, or email without obtaining consent from a parent or legal guardian. To learn more about the Children’s Online Privacy Protection Act (COPPA), visit the National Credit Union Administration Regulatory Alert or the Federal Trade Commission’s website.
American Southwest Credit Union does not collect, or have access to, non-public personal information from any social media site it engages in. Please be advised that your social media posts, reviews, and Facebook messenger communications are not secure against interception by unauthorized individuals. Therefore, if you wish to communicate sensitive or personal information to us, please call us directly to discuss your account at (520) 459-1860.
Recently, there have been multiple e-mail fraud attempts, known as “Phishing”, that were initiated via e-mail sent to both the general public and to some credit union members. These e-mails appear to be from legitimate institutions. This false e-mail may ask for the recipient to click on a link to verify their information. If the recipient proceeds to do so, the link directs them to a false website and asks for their personal information such as account number and PIN, along with other personal information.
American Southwest Credit Union does not ask credit union members for such personal information via e-mail. Anyone who receives an e-mail that purports to be from American Southwest Credit Union and asks for account information by clicking on a link should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.
If you respond to such an e-mail and provide any confidential account information, please notify American Southwest Credit Union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by the Credit Union to protect your account.
Additionally, you can file formal complaints concerning suspected fraudulent e-mail, whether from American Southwest Credit Union or another institution, with the Internet Fraud Complaint Center (IFCC) at http://www.IC3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.
If you have any questions regarding this alert, please contact us at (520) 459-1860.
When visiting our website, your personal computer may allow pop-up advertisements. These advertisements were most likely produced by other websites you visited or by third party software installed (intentionally or unintentionally) on your computer. American Southwest Credit Union does not produce pop-up advertisements on our home banking site.
For more information about the National Credit Union Administration, visit National Credit Union Administration (ncua.gov)