We only use your Personal Information for certain purposes allowed by law.
We do not knowingly collect personal information from individuals under the age of 13 who use our website, social media sites, or email without obtaining consent from a parent or legal guardian. To learn more about the Children’s Online Privacy Protection Act (COPPA), visit the National Credit Union Administration Regulatory Alert or the Federal Trade Commission’s website.
American Southwest Credit Union does not collect, or have access to, non-public personal information from any social media site it engages in. Please be advised that your social media posts, reviews, and Facebook messenger communications are not secure against interception by unauthorized individuals. Therefore, if you wish to communicate sensitive or personal information to us, please call us directly to discuss your account at (520) 459-1860.
Recently, there have been multiple e-mail fraud attempts, known as “Phishing”, that were initiated via e-mail sent to both the general public and to some credit union members. These e-mails appear to be from legitimate institutions. This false e-mail may ask for the recipient to click on a link to verify their information. If the recipient proceeds to do so, the link directs them to a false website and asks for their personal information such as account number and PIN, along with other personal information.
American Southwest Credit Union does not ask credit union members for such personal information via e-mail. Anyone who receives an e-mail that purports to be from American Southwest Credit Union and asks for account information by clicking on a link should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.
If you respond to such an e-mail and provide any confidential account information, please notify American Southwest Credit Union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by the Credit Union to protect your account.
Additionally, you can file formal complaints concerning suspected fraudulent e-mail, whether from American Southwest Credit Union or another institution, with the Internet Fraud Complaint Center (IFCC) at http://www.IC3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.
If you have any questions regarding this alert, please contact us at (520) 459-1860.
When visiting our website, your personal computer may allow pop-up advertisements. These advertisements were most likely produced by other websites you visited or by third party software installed (intentionally or unintentionally) on your computer. American Southwest Credit Union does not produce pop-up advertisements on our home banking site.
For more information about the National Credit Union Administration, visit http://www.ncua.gov.
|FACTS||WHAT DOES AMERICAN SOUTHWEST CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?|
|WHY?||Financial companies choose how they share your personal information. Federal law gives customers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|WHAT?||The types of personal information we collect and share depend on the product or service you have with us. This information can include: *Social Security Number, *Payment and/or transaction history, *Credit history and/or credit scores, *Income, *Account Balances. When you are no longer our customer, we continue to share your information as described in this notice.|
|HOW?||All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons American Southwest Credit Union chooses to share; and whether you can limit this sharing.|
|REASONS WE CAN SHARE YOUR PERSONAL INFORMATION||DOES AMERICAN SOUTHWEST CREDIT UNION SHARE?||CAN YOU LIMIT THIS SHARING|
|For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||YES||NO|
|For our marketing purposes-to offer our products and services to you||NO||WE DON'T SHARE|
|For joint marketing with other financial companies||YES||NO|
|For our affiliates' everyday business purposes-information about your transactions and experiences||NO||WE DON'T SHARE|
|For our affiliates' everyday business purposes-information about your creditworthiness||NO||WE DON'T SHARE|
|For nonaffiliates to market to you||NO||WE DON'T SHARE|
|QUESTIONS? Call toll-free 1-800-752-6394 or 520-459-1860 or email us at firstname.lastname@example.org|
|WHAT WE DO|
|HOW DOES AMERICAN SOUTHWEST CREDIT UNION PROTECT MY PERSONAL INFORMATION?||These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.|
|HOW DOES AMERICAN SOUTHWEST CREDIT UNION COLLECT MY PERSONAL INFORMATION?||We collect your personal information, for example, when you: Open an account or make deposits or withdrawals; Apply for a loan; Request a wire transfer; or Give us your contact information.|
|WHY CAN'T I LIMIT ALL SHARING?||Federal law gives you the right to limit only: Sharing for affiliates' everyday business purposes- information about your credit worthiness; Affiliates from using your information to market to you; Sharing for nonaffiliates to market to you. State Laws and individual companies may give you additional rights to limit sharing.|
|Affiliates||Companies related by common ownership or control. They can be financial and non-financial companies. *American Southwest Credit Union has no affiliates.|
|Nonaffiliates||Companies not related by common ownership or control They can be financial and non-financial companies. *American Southwest Credit Union does not share with nonaffiliates so they can market to you.|
|Joint Marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you. *Our joint marketing partners include insurance companies and credit card companies.|