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Send Money with Zelle®

Zelle® is a fast, easy, and convenient way to send and receive money with people you know and trust. It’s built into ASCU Digital Banking, so there’s no need to download a separate app.

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Why Use Zelle®

Fast

Money goes straight into your account and is available to use in minutes.1

📱

Convenient

Zelle® is available in the American Southwest mobile app, so there’s no need to download another app.

🔒

Private

All you need is an email address or U.S. mobile number. Your account information and activity stay private.

💵

No Fees

There are no fees to send and receive money with Zelle® from the American Southwest mobile app.

Zelle® How It Works

1

Log In

Access Zelle® inside ASCU Digital Banking — no separate app needed.

2

Choose a Recipient

Select someone from your contacts or enter an email address or U.S. mobile number.

3

Enter the Amount

Add the amount you want to send, review your details, and confirm.

4

Money Arrives1

If the recipient is enrolled, they typically receive the money in minutes.

When to Use Zelle®

🎉

Split Bills

Split the cost of dinner, rent, or group gifts with friends and family.

💰

Pay Back Friends

Send money to friends and family you know and trust for things like concert tickets or groceries.

🎁

Send Gifts

Send birthday money, holiday gifts, or celebrate special occasions with loved ones.

👨‍👩‍👧‍👦

Support Family

Send money to help with expenses, allowances, or emergency needs.

Only use Zelle® with people you know and trust.

Important Legal Information

Eligibility & Timing:
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.

Safety & Protection:
Only use Zelle® to send money to friends, family and others you know and trust. Neither ASCU nor Zelle® offers a protection program for authorized payments made with Zelle®.

Trademark & Terms

Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

For more information about Zelle®, visit zellepay.com

Zelle® FAQs

What is Zelle®?
Zelle® is a fast, safe, and easy way to send money to people you know and trust — right inside ASCU Digital Banking.
Do I need to download a separate Zelle® app?

No. Just log in to ASCU Digital Banking, tap Send Money with Zelle®, and enroll.


Does the person I’m sending money to need an ASCU account?

No. They only need to be enrolled with Zelle® at their bank (or in the Zelle® app) and have an eligible U.S. checking or savings account.

Is there a fee to use Zelle® at ASCU?

ASCU does not charge fees to send and receive money with Zelle®. Your mobile carrier’s message/data rates may apply.

How fast does the money go through?

Transfers between enrolled users typically arrive in minutes.

  • If your recipient isn’t enrolled yet, they’ll get instructions to enroll and claim the money.

Can I cancel a payment if I sent it to the wrong person?

Payments usually can’t be canceled once sent because funds move quickly between enrolled accounts.1

Is Zelle® safe?

Zelle® is safe when used with people you know and trust. Money moves directly between bank accounts.

Who can use Zelle® at ASCU?

Members with eligible ASCU accounts who are enrolled in Digital Banking.


How do I enroll?
  • Log in at go.ascu.org.
  • Tap Send Money with Zelle®.
  • Verify your contact info and you’re ready to send.

Tips for using Zelle® safely
  • Only send to people you know and trust.
  • Confirm the recipient’s info before sending.
  • When in doubt, pause and contact ASCU.

Zelle® is intended for personal payments with people you trust, not for purchases from strangers.


DISCLAIMER
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
Legal Notice
Zelle® and the
Zelle® related marks
are wholly owned by Early Warning Services, LLC and are used herein under license.

Ready to get started with Zelle®?

Get Started