We would like to express our heartfelt gratitude to Mark and Jenna from the ASCU business lending team for their support and assistance while going through the process of applying for a PPP loan. We are very pleased with the results and we couldn’t have done it without them!
I so appreciate you all working with my wife and I to get our loan. It would not have been possible without your personal help. Thanks so much!
Five years ago we moved all of our business & personal accounts from a competitor to ASCU. What a difference in service at a credit union! With the excellent service from Charlene & Tanya – we were able to finance an RV in less than 48 hours. Every experience we have with ASCU and its staff has always been a positive one. Did I mention we re-financed our home so as to move our mortgage to ASCU? Even that process was made easy. Please let them know how much we appreciate their professional courtesy, you’ve got a great team. ~ Member Anonymous
I am writing to tell you how wonderful your employee, Yesenia is. I came in on Friday at 3 pm, but she still greeted me enthusiastically. There were people ahead of me, but she let me know someone would get to me soon. Very soon, she helped me fix access to my online account, add a checking account, deposit money into it and order checks. While she was doing all of this, she was also acknowledging people as they walked in, so no one would feel ignored. She has helped me twice in recent weeks, and both times has been patient and professional. She is truly an asset to ASCU. ~Member Anonymous
What a pleasant experience for a very complicated situation. Michelle was very kind, explained everything, and answered a multitude of questions with calmness and professional integrity. ~ Member Roberta
My family ALWAYS has a pleasant experience at ASCU. Susana is always friendly and helpful. We are thankful for the amazing service and customer care.
I phoned ASCU this morning regarding a car loan application and spoke with Veronica. What a sweet, lovely person! Veronica is friendly and cheerful and the world could use a few million more just like her. Great customer service thanks to Veronica.
I was worried about changing banks but I felt completely at ease. Everything was taken care of and Alex was very friendly. ~Member Teresa
I wanted to pass along kudos for Shivonne and the excellent customer service she demonstrated to us yesterday. We were in a complete banking crisis and she went above and beyond our expectations in helping us so promptly. It is for reasons like this – we are so pleased we switched to ASCU. Member ~ Anonymous
Susanna was very professional, polite, and very knowledgeable of my concern. She is a perfect MSR! ~ Member Anonymous
The PPP process for both loans went great with you guys. We really appreciate all your efforts in making it proceed so seamlessly. Please convey our sincere appreciation and gratitude to everyone at ASCU who was involved in the process. ~Member Anonymous
Absolutely the best banking experience anywhere! They help my business grow, which secures a quality of life for my family. This single experience has convince me to try other services provided by ASCU. Love my Sahuarita Branch! ~ Member Greg
The employees are amazing! The joy and professionalism of each employee brighten my day each time I come in. I truly enjoy our interactions. Thank you! ~ Member Joshua
I came to the Credit Union with a few questions and they were very helpful and provided solutions for me. I have used this Credit Union for years and will continue to do so! Thank you! ~Member Courtney
It was an easy process and pleasure to set up an account for my granddaughter ~Member Sherry
Jenni has made my very frequent visits quick and painless. Thank you so much for always having an answer to my questions. ~ Member Anonymous
Brittney has done a fantastic job! Opening 2 accounts while being swamped with walk-ins at the same time. Excellent Service! ~Member Bruce
I love all the employees here at ASCU!!! Great customer service Monday through Saturday (Sierra Vista Branch)! ~ Member Anonymous